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Property Management

Sea Pines® Property Management

The Strength of The Sea Pines Resort Brand

Our world-wide recognized name and reputation as a premier resort destination attracts hundreds of thousands of visitors each year. Also, because we own our resort amenities — including three championship golf courses (Harbour Town Golf Links, Heron Point by Pete Dye and Atlantic Dunes by Davis Love III), a fitness center, an award-winning tennis program, outstanding restaurants, unique shopping and state-of-the-art conference facilities — The Sea Pines Resort is able to offer attractive vacation and conference packages that other companies simply cannot.

Why Choose Us to Manage Your Property

There are many benefits and privileges owners receive by using The Sea Pines Resort to manage their property on the short-term rental market. These benefits cannot be matched by other agencies and completely set us apart from the competition.

  • Competitive commission fees
  • Ability to maximize revenue through our extensive marketing program with a $1.5 million annual budget (online, print, direct mail, search engine marketing, email campaigns, social media)
  • The all-new, highly optimized and sophisticated seapines.com website receives 1.6 million visitors a year, making it one of the most visited websites on the island
  • In-house professional owner service agents and on-site maintenance staff who provide superior care and attention to detail
  • Strong repeat business through our high level of guest satisfaction and online booking engine
  • Front desk is open 365 days per year from 7am to 11pm (time varies seasonally) to accommodate late guest arrivals
  • Expertly trained reservations staff who consistently turn inquiries into revenue. Reservation staff and group sales staff tour the properties we manage so they can sell it to the best of their ability
  • The group sales department books golf, corporate and wedding groups, providing an additional source of revenue
  • Ability to increase owner revenue by developing valuable guest vacation packages, which include the use of our resort-owned amenities

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The Maximum Rental Income

Across the board, our expert staff is committed to maximizing the income potential of your property. Our reservation sales team is professionally trained through a comprehensive and ongoing program designed to help sales staff match guests with accommodations and turn inquiries into revenue. Additionally, our experienced group sales department, 11,000 square feet of exceptional conference facilities and remarkable indoor and outdoor venues enable us to attract corporate groups seeking extraordinary accommodations.

The Highest Standard of Care for your Property

Our in-house professional owner service agents and maintenance staff provide superior personal care for your property, one of your most important investments. Individual managers oversee every property with the attention you deserve and expect from a world-class organization. Comprehensive property inspection and preventive maintenance programs further ensure your property will be cared for in a professional, stress-free manner.

The Most Aggressive Marketing

Our $1.5 million annual marketing budget and in-house marketing department generate hundreds of thousands of reservation inquiries each year. Our comprehensive and strategic marketing program, including compelling print and online advertising, social media networking, direct mail, search engine marketing and email campaigns, focuses on consistent and engaging communications with new, potential and existing guests.

How We Market Your Property

The Sea Pines Resort property management staff is committed to maximizing the income potential of your property, and we do so in a number of ways. We combine the resort’s worldwide reputation, $1.5 million annual marketing budget, and our leadership and experience in the hospitality industry to remain competitive on both a regional and national level.

  • The state-of-the-art, all-new seapines.com website receives 1.6 million visitors a year and is one of the most visited websites on Hilton Head Island
  • Property-specific pages on our website feature professional photos, a detailed description, map, rental rates, availability calendar, and “call to action” to book now
  • Online booking engine on seapines.com is intuitive and easy to use
  • Our popular vacation packages offer guests inclusions through our resort-owned amenities that are not available with other rental agencies
  • SEO (Search Engine Optimization) ensures we consistently rank high on all organic searches for key search terms related to home and villa rentals on Hilton Head Island.
  • We advertise on Google, TripAdvisor, Facebook, Instagram, as well as local portals such as HiltonHeadlsland.org
  • With a strong social media presence we continue to expand our combined fan base of approximately 150,000 followers
  • Our professional public relations team consistently provides The Sea Pines Resort with regional and national recognition
  • We employ an array of marketing strategies, including print advertising in local and regional media, direct marketing campaigns and consistent email marketing to past guests promoting our vacation packages
     

Owner Privileges

Fabulous benefits and privileges at our facilities other agencies can’t match.

  • Competitive management commissions and fees
  • Exclusive seasonal daytime parking at the Sea Pines Beach Club and Plantation Golf Club, reserved for Sea Pines Resort guests and property owners only
  • Complimentary Sea Pines gate passes for guests
  • Complimentary unlimited access to the Fitness Center
  • Two hours of complimentary tennis per day
  • Complimentary unlimited access to the Harbour Town Pool
  • Welcome Center registration and concierge service offered 16 hours a day, seven days a week (time varies seasonally)
  • In-house maintenance services and quality housekeeping services, including high-quality terry and linen
  • Exclusive guest packages, featuring $100 resort gift card, complimentary beach portrait session, eco-adventure or activity and more, not available with any other rental company
  • A $1.5 million-plus marketing plan
  • Group sales, including golf groups and weddings, generating bookings during the shoulder and off-seasons
  • Deeply discounted Hargray bundle package for high-speed internet, digital TV and phone available exclusively for homes and villas on The Sea Pines Resort’s rental program

Income Projection

Our world-wide recognized name and reputation as a premier resort destination attracts hundreds of thousands of visitors each year. Also, because we own our resort amenities, which include three championship golf courses (Harbour Town Golf Links, Heron Point by Pete Dye and Atlantic Dunes by Davis Love III), a brand new fitness center, an award-winning tennis program, outstanding restaurants, unique shopping and state-of-the-art conference facilities, The Sea Pines Resort is able to offer attractive vacation and conference packages that other companies simply cannot.

Frequently Asked Questions

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Are sheets and bath towels provided by the owner or The Sea Pines Resort?

Sheets and bath towels are provided by The Sea Pines Resort and are included in your housekeeping fee. Owners are responsible for mattress and pillow covers, blankets and bed coverings.

How often are statements issued?

Statements are issued on the 15th of every month for the previous month. Due to SC State law, we cannot disburse rental monies until the guest has departed.

Are Sea Pines Resort guests charged a security deposit?

All of our guests provide a credit card and sign a contract that allows The Sea Pines Resort to charge their credit card for non-accidental damages. A credit card provides much more coverage than a dollar amount security deposit.

Is there in-house maintenance at The Sea Pines Resort?

Yes, we have an in-house maintenance department, saving property owners significant labor costs. Our preventive maintenance and inspection programs also save money and ensure your property will be maintained to the highest standard.

How are property ratings achieved?

Your property is evaluated and rated according to AAA standards. A copy of the specifications can be provided.

How often are properties inspected?

Properties are inspected prior to every arrival or every two weeks if they are vacant for two weeks or more.

Does The Sea Pines Resort issue guest passes to rental guests?

Yes, we issue complimentary guest passes to all Sea Pines Resort guests.

What benefits are exclusive to Sea Pines Resort guests?

All guests receive a Guest Amenity Card. Learn more about the benefits here

Are Sea Pines Resort properties non-smoking?

Yes, all of our properties are non-smoking.

Does The Sea Pines Resort have dog-friendly properties?

Yes, we do have homes and villas that are dog-friendly only, but the designation is left up to the property owner.